A year's guarantee on the movement
If anything goes wrong with the running movement within a year, we put it right. Damage from drops, water or your own interventions is not covered.
The terms
Portugieser, Big Pilot, Ingenieur and Portofino. Bought and checked by us, with the full reference number in the description and a year's guarantee on the movement.
Our stock consists of what we buy ourselves, so it changes. Tell us which IWC you are looking for and in which version and we will keep it in mind as soon as one comes in. Below is what else to watch for on this brand.
Two IWCs identical in a photo can have very different movements, and that only emerges from the full reference number. The best-known example is the Portugieser Chronograph: the 3714 ran from 1998 to 2020 on a movement based on the Valjoux 7750; the 3716 from 2020 has the in-house calibre 69355.
IWC is based in Schaffhausen and makes watches that look quiet and are not, technically speaking. The brand is known for large pilot's watches and for the Portugieser, and for movements it partly makes itself and partly buys in.
On older IWCs the reference is a four-digit number, such as 3714 or 5002; on newer warranty cards it appears as IW followed by digits. That number is the only way to be sure which movement is inside, and so who can service it. Our description gives the full number, so you can check it yourself.
On a Big Pilot, the size, because those watches are larger than most people expect. On a Portugieser, the flat dial and the long, slim hands. And on every version with a leather strap: whether it is IWC's own strap, because that is a wear part which has often been replaced.
At a brand where the engineering sits in the reference number, that is where it starts. What we establish is in the description.
This is in every description, because it decides which movement is inside. On the Portugieser Chronograph it is clearest: the 3714 has a movement based on the Valjoux 7750, the 3716 IWC's own calibre 69355.
Many IWCs have a leather strap, and that is a wear part which on a ten-year-old watch has almost always been replaced. We check whether it is IWC's own strap, what state the leather is in at the lug end and whether the buckle is the original.
A Big Pilot is larger than people expect, and that is no criticism of the watch but a reason to try it on before you buy it. We put the size in the description, and in the showroom you can feel it for yourself.
All of it is listed separately. On an IWC from the nineties it is the exception for a warranty card still to be included, and then we write that too rather than leave it out.
If you are unsure whether a reference matches what you are looking for, just ask. At this brand that is the most useful question you can put.
Warranty and authenticity
At a brand where the movement follows from four digits, a description without a reference number is worth nothing. We include the full number, even though it means you can look up what is inside. Every example here comes from our own purchases.
These three apply to every watch you buy from us, whatever the brand or the amount.
If anything goes wrong with the running movement within a year, we put it right. Damage from drops, water or your own interventions is not covered.
The termsIf you buy in the web shop, you have fourteen days from receipt to change your mind, no reason needed. Looking and trying on is fine, as long as it comes back undamaged.
ReturnsOn the Amsterdamsestraatweg in Utrecht. Wednesday and Thursday without an appointment, all other days by appointment.
Address and hoursDo you have an IWC of your own to part with? The brand page lists the reference numbers per line and what we check.
The stock follows from what we buy and so is never fixed. Below, each line sets out what to look at on a pre-owned example.
The Portugieser is large and flat, with a calm dial and long, slim hands. If you want to buy a pre-owned Portugieser Chronograph, the reference is the first question: the 3714 ran from 1998 to 2020 on a movement based on the Valjoux 7750; the 3716 from 2020 has the in-house calibre 69355.
The Big Pilot is the large pilot's watch with the thick crown and the calm, highly legible dial. On a pre-owned Big Pilot the size is where people misjudge it: it is larger than it looks in a photo. Try it on before you decide.
The Mark line is the quieter pilot, smaller than the Big Pilot and so easier to wear on many wrists. On a pre-owned example we look at the strap and at the crystal, because these watches are worn daily and it shows.
The Ingenieur is the anti-magnetic line with the screws on show on the bezel. On a pre-owned Ingenieur we check that those screws sit at the same depth and that the integrated bracelet still meets the case properly, because on this model that is where the play is.
The Portofino is the flat classic on a leather strap, and there are smaller sizes that sit well on a slimmer wrist too. On a leather strap the point to watch is the state of the leather at the lug end, and whether it is IWC's own strap.
Box, warranty card and service receipts are stated separately in every description. On an IWC from the nineties it is the exception for a card still to be included, and then we write that too rather than leave it out.
We are at Amsterdamsestraatweg 251 in Utrecht. On Wednesday and Thursday you can step in without an appointment between 12:00 and 17:00; the rest of the week by appointment, weekends included. On a Big Pilot or a Portugieser, trying it on is no formality but the only way to know whether the size is right.
We buy as well, of every brand and in any condition, and there is no minimum value. The page on selling an IWC lists the reference numbers per line and what we check when buying.
That follows from the full reference number, and it is in every description.
On the Portugieser Chronograph the difference is clearest: the 3714 has a movement based on the Valjoux 7750, the 3716 IWC's own calibre 69355.
On newer watches it is on the warranty card, as IW followed by digits. On older ones it is a four-digit number such as 3714 or 5002.
We record what is actually there and put the full number in the description.
If we can establish it, it is stated, along with the state of the leather at the lug end and whether the buckle is the original.
On a ten-year-old watch a replaced strap is the rule rather than the exception. That makes the watch no lesser, but you ought to know.
You can only know that by trying it on, and that is exactly why we have a showroom.
It is larger than it looks in a photo. We put the size in the description, but millimetres say less than a minute on your wrist.
Yes, a year on the movement. That does not depend on the brand.
Damage from drops, water or your own interventions is not covered. Beyond that you keep your statutory rights; see warranty and authenticity.
Every watch states separately in the description what comes with it. If it is not listed, it is not there.
We fill nothing in with assumptions about what was once supplied with it.
If you buy in the web shop, you have fourteen days from receipt to change your mind, no reason needed.
How that works is set out on returns and cooling-off period.
Yes, every line, in any condition, warranty card or no warranty card, and with no minimum value.
See selling an IWC for the reference numbers per line and what we check.
Tell us which line you are looking for, or send the reference number if you have it. The stock follows from what we buy. Or come by in Utrecht and see what is here now.
Wednesday and Thursday from 12:00 to 17:00 without an appointment, all other days by appointment.